Benefit Contacts
Please contact Human Resources to complete any changes to your benefits that are not related to your initial or annual enrollment.
Carrier Customer Service
| Benefits Plan | Carrier | Phone Number | Website |
|---|---|---|---|
| Medical PPO, EPO, Imdenity | Highmark BCBS | 800-633-2563 | www.highmarkbcbsde.com |
| Medical OA Select | Aetna | 855-281-8858 | www.aetna.com |
| Dental (High, Medium, Low) | MetLife | 800-942-0854 | www.metlife.com |
| Dental HMO | Dominion Dental | 888-518-5338 | www.dominionnational.com |
| Vision | EyeMed Vision | 866-723-0073 | www.eyemed.com |
| Life and AD&D | Hartford | 877-320-0484 | www.thehartford.com |
| Voluntary Life | Hartford | 877-320-0484 | www.thehartford.com |
| Short Term Disability (STD) | Unum | 855-938-1329 | www.unum.com |
| Long Term Disability (LTD) | Unum | 855-938-1329 | www.unum.com |
| Voluntary Critical Illness | Unum | 855-938-1329 | www.unum.com |
| Voluntary Hospitalization Only | Unum | 855-938-1329 | www.unum.com |
| Voluntary Accident | Unum | 855-938-1329 | www.unum.com |
| FSA / DCSA | Wex | 866-451-3399 | www.wexinc.com |
| Employee Assitance Program (EAP) | Health Advocate | 877-240-6863 | www.Healthadvocate.com/members |
| Deferred Comp (Access online Account) | MetLife | Customer Support: 800-543-2520 Reps: Lisa Rydcefski; Stephanie: 302-781-1092 |
www.metlife.com/enrollnow |
| Pharmacy | Express Scripts | 800-903-6228 | www.express-scripts.com |
| Wellness | Health Check360 | 866-511-360 | www.myhealthcheck360.com |
Resources
Legal Documents
2025 New Castle County Legal Notice Packet
Scan or Click for
Important Legal Notices
Resources
State and Federal Policy Information
FMLA DOL Employee Notice
pregnant-workers-fairness-act-guidelines
DOL s 2019 Harrassment Notice
HIPAA Privacy Notice for Orientation
HIPAA Special Enrollment Notice
Peoplesoft Self Service Ease of Access Instructions
