2027
Benefits Info

Wellness Program: HealthCheck360

New Castle County is continuing to partner with HealthCheck360 to expand your employee benefits. You’ll receive an email from us soon with instructions on how to join the program, but we wanted to tell you a little bit about what you will gain from participating in HealthCheck360.

HealthCheck360 is a wellness company devoted to improving health and overall well-being. HealthCheck360 provides you with the tools, motivation, and support to assist you along your journey to a healthier you.

  • You will receive a personalized, confidential report of your health status after your biometric screening.
    • HealthCheck360 uses the same confidentiality standards as your doctor.
  • From there, you will have access to health coaches who can help you learn more about your results and set personal goals.
  • Keep an eye out for wellness challenges, recipes, webinars, and more to make focusing on your health fun and easy.

Wellness Rewards

In addition to gaining powerful and personalized information about your health and well-being, we will offer a $400+ annual discount on your medical insurance premium for completing the requirements below.

Program Requirements:

  • Complete a Biometric Screening (200 points) by 09/22/2027
  • Complete the Health Risk Assessment Survey (200 points) by 09/22/2027
  • Earn 700+ Rewards Points by 09/22/2027

We encourage you to take this opportunity to proactively take control of your health. As you navigate the program, both New Castle County and HealthCheck360 are here to support you.

If you are unable to meet a health outcome for an incentive under the HealthCheck360 Program, you can work with HealthCheck360 for an opportunity to earn the same incentive through a reasonable alternative process. To speak with a representative about what options are available to you, contact HealthCheck360 at (866) 511-0360 ext. 5099.

Program Overview

For a complete program overview, please reference the HealthCheck360 Wellness Program Guide. Which contains valuable information, such as:

  • What steps to complete.
  • How to start earning points.
  • How to download the mobile app 
  • How to create your account.
  • How to complete your survey.
  • Access your Physicians Form.
  • Your Health Coach

Contact HealthCheck360

HealthCheck360 Support:
Phone: 866.511.0360
Email: support@healthcheck360.com

Health Coaching
Phone: 866.511.0360 ext. 5099
Email: healthcoach@healthcheck360.com

HealthCheck360 Wellness Guide
Scan or Click for
Wellness Program Guide

Notice Regarding Wellness Program

New Castle County sponsors HealthCheck360, a voluntary wellness program available to health plan employeesand spouses. The program is administered according to federal rules permitting employersponsored wellness programs that seek to improve employee health or prevent disease, including the Americans with Disabilities Act of 1990, the Genetic Information Nondiscrimination Act of 2008, and the Health Insurance Portability and Accountability Act, as applicable, among others. If you choose to participate in the wellness program you will be asked to complete a voluntary health risk assessment or “HRA” that asks a series of questions about your health-related activities and behaviors and whether you have or had certain medical conditions (e.g., cancer, diabetes, or heart disease). You will also be asked to complete a biometric screening, which will include a blood test for HDL, LDL, Triglycerides, Total Cholesterol, Glucose, GGT, Cotinine, Creatinine, Albumin, ALP, Total Protein, ALT, AST, GSP, Bilirubin, Globulin, and BUN. The blood test may also include A1c, PSA, TSH. You are not required to complete the HRA or to participate in the blood test or other medical examinations.

You are not required to complete the HRA survey, participate in the biometric screening or earn 700 points, however only those who do so will receive the incentive.

If you are unable to participate in any of the health-related activities or achieve any of the health outcomes required to earn an incentive, you may be entitled to a reasonable accommodation or an alternative standard. You may request a reasonable accommodation or an alternative standard by contacting HealthCheck360 at 866-511-0360 or healthcoach@healthcheck360.com.

The information from your HRA and the results from your biometric screening will be used to provide you with information to help you understand your current health and potential risks and may also be used to offer you services through the wellness program, such as Condition Management services. You also are encouraged to share your results or concerns with your own doctor.