Employee Assistance Program – New Castle County Government

Employee Assistance Program (EAP)

Here for you when life gets challenging!

Free, confidential support for you and your household members — for whatever life brings, whenever you need it.

Life can be hard. Getting help is easy.
Life has its challenges. We’re here to help.
Managers: During times of crisis your support is key.
Strength is asking for help.
We help support your life!
We help you become the best you.

EAP and Work-Life Program

24/7, unlimited telephone access
Up to 5 sessions per issue, per year
Access to virtual support options
Free consultation with an attorney and/or financial specialist
Monthly member education

How to Access Support

We’re here 24/7 – call anytime.
Call: (800) 327-2251

Visit the Member Portal

Visit: member.myrevive.health

Self-schedule virtual counseling
Live chat with a clinician
Service request forms

Set-up your Account

Set up your account in minutes with your enrollment code.

Code: NCC
Scan or click the QR code to get started.

Short-term problem resolution with EAP Professionals for help addressing a wide range of issues:

Stress, depression, anxiety
Marital/family/parenting issues
Work stress or burnout
Anger, grief and loss, substance abuse
Relationship Challenges

Crisis Support
Substance use Concerns
Work -life balance
Provides referrals for more long-term support
Substance use Concerns

Common Childcare Referrals

Reliable childcare is one of the most stressful things a parent navigates. With Revive, you don’t have to figure it out alone. Connect with a Care Coordinator who will find resources tailored to exactly what your family needs.

Adoption and special needs support
Before and after school programs
Parental support groups
Primary/secondary education program

Babysitting, nanny, and au pair services
Daycare, nurseries, and preschools
Prenatal care
Summer camps

Common Eldercare Referrals

Helping an aging parent find the right care is one of the hardest things you’ll navigate. You don’t have to figure it out alone. When you reach out to Revive, a Care Coordinator can provide pre-screened eldercare resources tailored to your situation.

Nutrition, Meals on Wheels, and
cleaning and repairs
Medical and nursing rehabilitation services
Support advocacy groups, volunteer opportunities, and adult day care

Transportation Services
Retirement communities and subsidized housing

Common Convenance Referrals

Errands and Shopping- Pick up and Drop off services, Groceries, Product discounts, and personal shoppers.
House – House Cleaning, movers and storage, pet care, handymen, plumbers and landscaping services.